Features

Everything you need to sell, keep and run subscriptions on Shopify

Put the subscription on the product page, let customers build their own box, keep subscribers with cancellation offers and dunning, and hold stock for every renewal. Each feature page explains what it does for you and your customers.

  • 01Conversion

    Turn one-time buyers into subscribers

    Put the subscription offer where people decide: on the product page, in the cart and, on Shopify Plus, in checkout.

  • Subscribe & save offers

    A Subscribe & Save widget or Subscription Packs on the product page, a one-click offer in the cart, and the same offer in checkout on Shopify Plus.

  • 02Build-a-box & plans

    Sell the subscription your product needs

    Boxes customers fill themselves, prepaid terms, fixed billing days and intro offers, all on Shopify’s own selling plans.

  • Build-a-box

    Customers pick what goes in every box, before checkout and in the portal for each order after that. Rotating menus, and empty slots filled for customers who don’t pick.

  • Prepaid & fixed-date plans

    Several frequencies, a percentage or fixed discount, prepaid billing, a fixed billing day with a cutoff, and intro offers.

  • 03Retention

    Keep subscribers longer

    Offer a better option than cancelling, reward the ones who stay, recover failed payments and let customers change their own orders.

  • Cancellation flow

    Ask why, then answer each reason with a discount, a skip, a new date or a new address. Subscribers can also pause, and cancelling always stays available.

  • Sequential Flows

    Change a subscription at order milestones: the full size after the starter kit, a free gift after the 3rd order.

  • Dunning

    Retries failed payments on your schedule, tells the customer at every attempt, then skips, pauses or cancels, as you decide.

  • Customer portal

    Subscribers skip, reschedule, ship now, edit products, update payment, pause and cancel in their Shopify customer account.

  • 04Operations

    Run the program day to day

    Stock held for every billing date, pickup points, subscriptions you set up for customers, and the numbers to steer by.

  • Inventory reservation

    Forecast demand for the next 7, 14 and 30 days, and hold stock in Shopify ahead of each billing date.

  • Local pickup

    As many pickup points as you need, chosen from a list and map sorted by distance.

  • Create subscriptions

    Set up a subscription for a customer who asked by phone or email. They confirm it by email before anything is billed.

  • Analytics

    See how much subscriptions earn, whether they grow, and when and why subscribers cancel, with a daily trend for most metrics.

  • 05Integrations

    Connect the tools you already use

    Every renewal, skip and failed payment reaches Klaviyo and Shopify Flow, so your emails and automations can react to it.

  • Klaviyo

    Trigger Klaviyo flows on every renewal, skip, failed payment and cancellation, and segment customers by what they subscribe to.

  • Shopify Flow

    Automate around renewals, skips and failed payments in Shopify Flow, and let a flow cancel, skip or add a free item.

Customer stories

The features at work in real subscription programs

Keep exploring