Subscriptions for Shopify that keep customers subscribed. Subscription plans, a self-service customer portal, failed-payment recovery and automations that reward loyal subscribers, built on Shopify’s own checkout.
Zubs helps at every step: when a customer subscribes, while they stay and when they’re about to cancel.
01Convert
Offer the subscription on the product page, in the cart and, on Shopify Plus, in checkout, in the shape your product needs.
Offer the subscription where people already buy: on the product page, in the cart and, on Shopify Plus, in checkout. Each offer shows what the customer saves.
Customers subscribe to one box and pick what goes inside, first on the product page and then in the portal before every order. You decide how big a box can be.
Bill several deliveries upfront, bill every subscription on the same day, and give new subscribers an introductory discount on their first orders.
Let subscribers collect their orders at your Shopify pickup locations or at pickup locations you set up in Zubs.
02Retain
Give people a better option than cancelling, reward the ones who stay and recover failed payments automatically.
When a subscriber wants to cancel, Zubs asks why and answers with an offer that fits the reason, such as a discount, a skipped order or a later date. A pause that ends by itself is another way to stay.
At the orders you choose, Zubs swaps a product, applies a discount or adds a gift for every subscriber on the plan. Loyalty rewards that run by themselves.
Inside Shopify’s customer accounts, subscribers skip or reschedule an order, swap products and update their payment method themselves, without writing to support.
Zubs retries failed renewals on your schedule and emails the subscriber so they can update their payment method. You decide what happens if the payment never comes through.
03Operate
Stock held for every renewal, the numbers to steer by, and subscription events in the tools you already use.
See how many units your subscriptions need in the coming weeks, and let Zubs hold that stock in Shopify before each renewal. One-time buyers can’t take what a subscriber is about to get.
See subscription revenue next to regular sales, subscriber growth, cancellations, churn and your top products, refreshed daily in the analytics dashboard.
Zubs sends subscription events and keeps subscriber properties on every Klaviyo profile, for lifecycle emails, win-back flows and segments that know who subscribes.
Start automations from subscription events such as a failed payment or a skipped order, and let Flow change subscriptions in return. There is nothing to connect.
Made by Zubs GmbH in Germany for European brands, with support in German and English. Prices per Shopify market, and a customer portal and emails in the main European languages.
Zubs is a Shopify app for selling your products as subscriptions. It combines subscribe & save with the tools that keep subscribers: a self-service customer portal, cancellation flows, rewards for loyal subscribers, failed-payment recovery and build-a-box.
Zubs is free to install and costs 1% of subscriber GMV plus a monthly fee that depends on your store and your contract. Book a call and we’ll tell you what that comes to for you; moving over from another app is free.
A Shopify 2.0 theme, Shopify customer accounts (not legacy customer accounts) and an active payment gateway that supports subscriptions, such as Shopify Payments.
Yes. Customers subscribe in Shopify’s checkout, pay with the payment methods your store’s Shopify payment gateway offers and manage their subscriptions in Shopify’s customer accounts.
No. Only features inside checkout need Shopify Plus, such as the subscription offer in checkout itself. The offer on the product page and in the cart works on every plan.
Our team does the whole move from Recharge or another Shopify subscription app for you, free of charge. Your customers keep their subscriptions and next billing dates, payment methods saved in Shopify carry over, and nobody gets confusing emails along the way.
Yes. Zubs is made by Zubs GmbH in Germany for European brands: each Shopify market can get its own currency and price, and the customer portal and subscription emails come in the main European languages.
What Zubs does, one feature at a time, and why it matters for your subscribers.
Retention tactics for the moments where subscribers leave.
Why stores move to Zubs, and how our team does the move for free.
See what churn, failed payments, discounts, lifetime value, revenue and stock mean for your store, with every formula shown.
or email us at . You can also install Zubs directly from the Shopify App Store.
