How do you turn one-time buyers into subscribers on Shopify?

What problem does this play solve?

Many first orders are one-time purchases. Customers want to try the product before committing, or don’t notice the subscribe option on the product page. The decision to subscribe often comes later, once they’ve liked the product. A shop that only offers the subscription on the product page asks at the moment the customer knows least.

The metric this play moves is subscription revenue as a share of total revenue.

What’s the play?

Ask again at each moment the customer is closer to a yes:

Moment Offer Built in?
Product page Subscribe & Save widget or Subscription Packs, with the saving visible Built in
Cart “Make it a subscription - save 10%” next to the line, one click to undo Built in
Checkout The same offer in the order summary Built in, Shopify Plus
After delivery Email: “Liked it? Get it automatically and save” Combine with Klaviyo

The saving does the convincing, so show it at every step. And keep the switch reversible: an offer that can be undone in one click is an easy yes.

The saving isn’t the only reason to subscribe, though. Never running out, and knowing they can skip or cancel anytime, answer the worry that keeps many buyers on one-time purchases. Say so next to the offer, not only in your terms.

The follow-up email works best when it arrives after the product has been used, goes only to customers who don’t subscribe yet, and links straight back to the product page.

How do you build it in Zubs?

  • Built in: a product-page widget that shows one-time and subscription side by side, with the saving visible.
  • Built in: pack sizes as tiles, each with its price and saving.
  • Built in: a one-click switch to a subscription next to each one-time item in the cart.
  • Built in, Shopify Plus: the same offer at checkout, plus an overview of what the subscription includes.
  • Built in: you choose which products are never offered as a subscription.
  • With Klaviyo: the subscription status on every profile, so the follow-up reaches only customers who don’t subscribe yet.

What each offer looks like is on the subscription conversion offers page. Set it up in the help center: offer subscriptions in the cart and checkout.

What should you measure?

In the Zubs analytics dashboard:

  • Subscription revenue vs regular sales: the 12-month chart shows whether the subscription share grows.
  • New subscriptions per month.
  • Average order value of subscriptions next to regular sales, to check that subscribers still buy as much as one-time buyers.
  • Cancellations before the first renewal, next to new subscriptions. If the subscription share climbs but more new subscribers leave before their second order, the offers are pushing people who only wanted to buy once. Judge the play by the subscribers who stay, not by sign-ups.

In Klaviyo, measure the follow-up by how many recipients go on to start a subscription.

Once they’ve subscribed, the early-churn playbook keeps them through the first renewals.

Bottom line

Customers decide to subscribe when they’re about to buy or have just liked the product. Zubs puts the offer on the product page, in the cart and at checkout, and a Klaviyo follow-up catches those who still bought once.

Frequently asked questions

Does a subscription started in the cart differ from one started on the product page?
No. Customers who switch in the cart get the same subscription, with the same delivery interval and discount.
Can customers choose the delivery interval in the cart?
Yes. They can change it right there in the cart or at checkout.
Can I keep some products out of the offer?
Yes. You decide which products the cart and checkout offer leaves alone.
Do I need Shopify Plus?
Only for the offer and the subscription overview at checkout. The product-page widget and the cart offer work on every plan with a Shopify 2.0 theme.