Retention on autopilot for subscription brands
Zubs gives Shopify merchants everything they need to grow subscriptions, reduce churn, and keep customers coming back — without the operational overhead.
Everything you need
A full toolkit for subscription retention
From the moment a customer subscribes to the moment they'd otherwise cancel — Zubs has the tools to keep them.
Smart cancellation flows
When a subscriber tries to cancel, show them the right alternative based on their reason — a discount, a skip, a delivery date change. Stop losing customers to the wrong moment.
Sequential reward flows
Automatically reward long-standing subscribers with discounts or free gifts after X orders — retention that runs itself.
Customer self-service portal
Subscribers can skip, pause, swap products, change delivery dates, and manage payment — all without contacting support.
Failed payment recovery
Automatically retry failed payments and notify subscribers before subscriptions lapse — keep revenue flowing without manual intervention.
Introductory discounts
Offer first-N-order discounts to convert one-time buyers into subscribers. Perfect for trial programs and starter kits.
Inventory reservation
Reserve stock for upcoming subscription orders days in advance — avoid last-minute stockouts that hurt subscriber experience and cause churn.
Build-a-box & custom bundles
Let customers build their own subscription box with product rules, min/max quantities, and combined delivery — one order, fully personalized.
Multi-market ready
Multi-language, multi-currency, country-based pricing, Shopify Markets support, and full GDPR compliance. Built for European DTC brands from day one.
Subscriber insights
Track active, paused, and cancelled subscriptions. See which products drive retention, where churn happens, and where to focus.
Klaviyo & more
Sync subscriber data with Klaviyo to power lifecycle emails, loyalty campaigns, and win-back flows — your stack, connected.
Zero-disruption migration
Move from Recharge or any other platform. We handle the migration — your subscribers keep their plans, payment methods, and history intact.
Merchant stories
What brands say about Zubs
"Zubs gives us a cleaner interface for our customers and ourselves. The migration from Recharge was fully handled by the team, and the support is super fast and always solves the problem."
Lukas
Founder · nomsplus
"Zubs have been able to do some really complex build-a-box functionality all within their subscription app — allowing us to achieve what we needed for a realistic fee. For advanced subscription functionality, I think you have something that bests the more well-known apps out there."
Forrest
Shopify Partner & E-commerce Expert · Eat-Well
Questions? We've got answers.
What is Zubs?
What features does Zubs offer?
I am a European merchant operating in several markets. Does Zubs fulfill the requirements that come with that?
Will Zubs work with my existing subscriptions, or do I need to migrate?
Which type of payment methods and gateways does Zubs support?
